Answers to your delivery questions.
How do you deliver my order?
 
 

ORDER DEADLINES:

1. Orders placed after 12 noon may not be delivered the following day because we are unable to get some products that late in the day.

2. You orders leave our processing centre at 6 PM. Therefore any orderes placed after that time will be packed and shipped the following day.

  

Do you have a question about how ORGANIK'S Delivery System works?

The questions and answers below should provide you with some answers. If not don't hesitate to contact Tram at tram@organikvn.com (098 347-9954) or Arlene at arlene@organikvn.com (090 273-3841).

1. Where does Organik Online deliver?   
     We deliver in HCMC. If you order from another part of Vietnam
we'll try to organize a delivery for  you.

 

2. When does Organik Online deliver?  
     We deliver Monday to Saturday. Tell us your preferred delivery
time when you order.  

3. Do I have to be home to receive my Organik Online delivery?   
     No, our delivery man can leave your order with a maid. P
lease make arrangements with your maid to receive the order and make payment.   

4. I live in an apartment, what are my delivery options?   
   a) Ask apartment staff to accept the delivery. Leave the payment with
 them. 
   b) Arrange with security to let our driver to take your order to your
apartment.

 

5. How will Organik Online keep my order fresh?   
    a) We pack your order in foam boxes containing ice the day before it is delivered. 
    b) It is shipped to HCMC by truck during the night when its cooler. 
    c) Our deliverymen take the boxes, unopened, to your home where they are opened


 6. Can I pickup my order from Organik Online?  
     No, Organik Online does not have a location where orders can be picked up.

rganik Online currently delivers regularly to HCMC. If you live in another part of Vietnam and send 

          us an order we will make every effort to organize a delivery for  you.
2. When does Organik Online deliver?  
     We deliver Monday to Saturday. While processing your order you can indicate your preferred delivery

          time. We will try to meet you expectation but at times  this is not possible.  
3. Do I have to be home to receive my Organik Online delivery?  
     No, our Organik Online delivery man can leave your order with a maid. If you will be away at delivery

          time please make arrangements with your maid to receive the order and make payment.   
4. I live in an apartment, what are my delivery options?  
     There are several options including:
   a) Informing staff at the entrance to accept the delivery and leaving the payment with them. 
   b) Getting permission from security to allow the Organik Onlline driver to bring your order to your

      apartment where your maid can receive it.
5. How will Organik Online keep my order fresh?  
    * We pack your order in foam boxes containing ice the day before it is delivered.
    * It is shipped to HCMC by truck during the night when its cooler.
     * Our deliverymen take the boxes, unopened, to your home where they are opened.
 6. Can I pickup my order from Organik Online?  
     No, Organik Online does not have a location where orders can be picked up.  

!