hanoi website
 
 
Hanoi Customers

Organik delivers to its Hanoi customers every Monday and Thursday.

Notice:     Hanoi orders will be delivered one day later than usual. 

               Orders expected on Mon, Jan 16 will be delivered the following morning. 

  
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When should I order?

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Organik ships direct from Dalat to Hanoi by Mekong Airline for delivery on Monday and Thursday afternoon. Please follow the guidelines below so you can receive your order on the day of your choice.

                                For a THURSDAY MORNING delivery, please order before 2PM Tuesday.
                                For a MONDAY MORNING delivery, please order before 12 Noon on Saturday.

 Organik delivers in Hanoi after 3:30 PM on Monday and Thursday. We are sorry but when Hanoi customers go through check out they cannot use the drop-down boxes to choose the day and time of delivery. These boxes are for HCMC customers only. If you want to receive your delivery at a specific time on Monday and Thursday please put a note for (Cali) Mr Hung Thien in the "Your Note To Us" box during check-out.

What time do you deliver?

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Organik delivers to customers in Hanoi every Monday and Thursday. The exact time of delivery may change depending on the flight schedules. If you live outside of the city please contact Arlene at arlene@organikvn.com for rates.

What are the cost assosiated with bringing an orders to my home?

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We ship your orders by air. This is necessary because it's impossible to keep your vegetables fresh if we hire trucks.          

          The cost of air freight adds VND17,000 to each kilogram you order.

          There is also a delivery cost of VND20,000

These charges will be included in your final invoice.

What are the payment options for customers?

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The simplest payment form is to give the deliveryman cash when he delivers your order. If you would rather pay monthly ask ORGANIK for details on paying by Bank Transfer. Organik is willing to pay the Bank Transfer charge. To make Bank Transfer arrangements please contact Ms Uyen at uyen@organikvn.com, Mrs Tram at tram@organikvn.com or Arlene at arlene@organikvn.com.

Do you deliver everything to Hanoi and Danang?

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No delivery.
Presently, we cannot deliver perishable items to Hanoi and Danang. When you see the icon on the left it means that this product can't be shipped to Danang and Hanoi.