Answers to your delivery questions.
How do you deliver my order?
Delivery Information

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1. How late can I order for a delivery the following day?
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a. Orders placed after 12 noon may not be delivered the following day because we are unable to get some products that late in the day.

b. You orders leave our processing centre at 6 PM. Therefore any orderes placed after that time will be packed and shipped the following day.

2. What should I do if I have a question that can't wait for an email answer?
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Contact Tram at tram@organikvn.com (098 347-9954) or Arlene at arlene@organikvn.com (090 273-3841).

3. Where does Organik Online deliver?
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 We deliver in HCMC. If you order from another part of Vietnam we'll try to organize a delivery for  you.

4. When does Organik Online deliver?
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We deliver Monday to Saturday. Tell us your preferred delivery time when you order.  

5. Do I have to be home to receive my Organik Online delivery?

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No, our delivery man can leave your order with a maid. Please make arrangements with your maid to receive the order and make payment.   

6. I live in an apartment, what are my delivery options?

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  a) Ask apartment staff to accept the delivery. Leave the payment with them. 
  b) Arrange with security to let our driver to take your order to your apartment.

7. How will Organik Online keep my order fresh?

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    a) We pack your order in foam boxes containing ice the day before it is delivered. 
    b) It is shipped to HCMC by truck during the night when its cooler. 
    c) Our deliverymen take the boxes, unopened, to your home where they are opened. 

8. Can I pickup my order from Organik Online?

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No, Organik Online does not have a location where orders can be picked up.